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Welcome to Outlet Power Lawn Mower Store (powerlawnmower.com). These Terms and Conditions govern your use of our website and all purchases made through it. By accessing our site and making purchases, you agree to be bound by these terms.

1. Website Use and Intellectual Property

1.1 Acceptable Use

You agree to use our website only for lawful purposes related to purchasing professional-grade garden equipment. Prohibited activities include:

  • Unauthorised commercial use or scraping of content
  • Attempting to compromise site security
  • Misrepresenting your identity or order information

1.2 Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of Outlet Power Lawn Mower Store or our suppliers and is protected by UK and international copyright laws. You may not reproduce, modify, or distribute any content without our express written permission.

2. Product Information

2.1 Product Descriptions

We specialise in professional-grade garden power tools and equipment including:

  • Lawnmowers
  • Garden power tools
  • Pressure washers
  • Sheds and outdoor storage
  • Landscaping tools (shovels, spades)
  • Trellis & screening products

We make every effort to ensure product descriptions are accurate, but colours may vary slightly due to monitor differences. Product specifications are subject to change without notice.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and refuse orders if we cannot fulfil them.

3. Orders and Payments

3.1 Order Process

By placing an order, you make an offer to purchase subject to these terms. We process orders within 1-2 business days and will notify you if we cannot fulfil your order.

3.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to correct pricing errors, even after order confirmation.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You represent that your payment information is accurate and you are authorised to use the payment method.

4. Shipping and Delivery

4.1 Shipping Options

We ship worldwide except to certain Asian countries and remote locations. Two shipping methods are available:

  • Standard Shipping (£12.95): via DHL or FedEx, delivered in 10-15 business days after dispatch
  • Free Shipping: via EMS for orders over £50, delivered in 15-25 business days after dispatch

4.2 Delivery Responsibilities

International customers are responsible for any customs duties, taxes, or import fees. Delivery times are estimates only – we cannot guarantee specific delivery dates.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for unused items in original packaging with all accessories. Non-returnable items include:

  • Used or assembled lawnmowers/power tools
  • Opened fuel or lubricant containers
  • Custom-made trellis or screening products

5.2 Return Process

To initiate a return:

  1. Email [email protected] within 15 days
  2. Receive return authorization (RMA number)
  3. Ship item securely to our Liverpool warehouse
  4. Allow 3-5 days for inspection after receipt

Customers are responsible for return shipping costs unless the return is due to our error.

5.3 Refunds

Refunds are issued to the original payment method within:

  • 5-10 business days for credit/debit cards
  • 3-5 business days for PayPal

Original shipping fees are non-refundable.

6. Customer Responsibilities

As a valued customer, you agree to:

  • Provide accurate order and payment information
  • Inspect products promptly upon delivery
  • Follow all safety instructions for power tools
  • Use products only as intended by the manufacturer
  • Comply with all local regulations regarding tool use

7. Limitation of Liability

Outlet Power Lawn Mower Store shall not be liable for:

  • Consequential damages from product use
  • Delivery delays beyond our reasonable control
  • Improper use or maintenance of products
  • Customs delays or import fees

Our total liability for any claim related to your order shall not exceed the purchase price of the product in question.

8. Governing Law

These terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the site after changes constitutes acceptance of the new terms.

10. Contact Information

For questions about these terms or your order:

Outlet Power Lawn Mower Store
32 Ranelagh St, Liverpool, GB L3G 2FU
Email: [email protected]