Privacy Policy

Last Updated: [Insert Date]

At Outlet Power Lawn Mower Store (“we”, “us”, or “our”), operating at powerlawnmower.com, we value the trust our professional gardeners, landscapers, and DIY enthusiasts place in us when purchasing our premium garden power tools and equipment. This Privacy Policy explains how we collect, use, and protect your personal information, reflecting our commitment to security and transparency that matches the quality of our commercial-grade products.

1. Information We Collect

To provide our landscaping professionals and gardening enthusiasts with efficient service, we collect:

• Order Information: Name, billing/shipping address, payment details (processed securely through our partners), contact information, and purchase history.
• Account Information: For registered users, we store your login credentials and preferences to expedite future purchases of lawnmowers and power tools.
• Technical Data: IP address, browser type, device information, and pages visited to optimize our website performance for international customers.
• Communication Records: Correspondence with our gardening-knowledgeable support team via email or contact forms.

2. How We Use Your Information

We use your data with the same precision as our professional-grade equipment:

• Process orders for garden tools and arrange international shipping from our Liverpool warehouse
• Provide customer support from our team of real gardening professionals
• Improve our product range and website experience for landscapers and DIY users
• Send service-related communications (order confirmations, delivery updates)
• Prevent fraud and enhance payment security for high-value equipment purchases
• Comply with legal obligations regarding commercial transactions

3. Data Sharing and Disclosure

Like our carefully selected power tool brands, we choose our partners carefully:

• Payment Processors: We share necessary transaction details with Visa, MasterCard, JCB, and PayPal to complete your purchase securely.
• Shipping Providers: Address and contact information is shared with logistics partners to deliver your lawnmowers and garden equipment worldwide (except certain Asian countries and remote locations).
• Legal Compliance: We may disclose information when required by law or to protect our business interests, similar to how we protect our commercial customers’ investments.
• Service Providers: Trusted partners assisting with website operations, analytics, and marketing – all held to strict confidentiality agreements.

We never sell your personal information to third parties.

4. International Data Transfers

As we ship garden tools globally (with some exceptions), your data may be transferred outside the UK/EEA. We ensure all transfers comply with applicable data protection laws and maintain the same security standards we apply to our payment processing.

5. Data Security

We protect your data with the same rigor we expect from our professional-grade equipment:

• PCI-DSS compliant payment processing
• Industry-standard encryption for all transactions
• Regular security audits of our systems
• Limited employee access to sensitive data
• Secure storage with reputable cloud providers

6. Your Rights

You have rights regarding your personal information, including:

• Access to the data we hold about you
• Correction of inaccurate information
• Deletion of your data (subject to legal requirements)
• Objection to certain processing activities
• Withdrawal of consent where applicable

To exercise these rights, contact our team at [email protected].

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your shopping experience, just as quality tools enhance your gardening:

• Essential Cookies: Necessary for secure checkout and account functions
• Performance Cookies: Help us improve our website for professional users
• Analytics Cookies: Understand how customers navigate our product ranges

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

8. Policy Updates

We may update this policy periodically, just as we update our product offerings. Significant changes will be communicated to registered customers.